FAQs

I Just Placed An Order, But I Need To Change The Shipping Address. How Do I Do That?

Because we process orders so quickly, we are typically unable to make changes to a shipping address. Please contact Customer Service (info@zarmin.online) as soon as you can if you need to change your shipping address

Do You Accept Orders Via Phone Or E-Mail?

No, we are an online shop and we do not take orders via Phone, E-mail or Social Media.

Where Can I Edit My Address?

If you created a new account after or while ordering you can edit both addresses (for billing and shipping) in your customer account.

I Just Placed An Order – Will I Get A Confirmation From You?

Yes! After submitting an order, you will receive a confirmation email from us. After your order has finished processing and is ready to ship (for domestic orders with ground shipping, allow up to five to seven business days), you will receive a second email that provides the tracking information for your shipment. Please contact Customer Service (info@zarmin.online) if you have not received your confirmation emails.